QUALITY POLICY

PROFILE SOFTWARE SERVICES provides services to many clients from different sectors, working with all types of professional profiles in the IT environment. This activity has given the company a wide experience, being all its clients large companies, mainly multinationals.

Profile was founded in 1999, and is an independent company whose share capital is 100% national. It has offices in Barcelona, Madrid, Seville and Cáceres, and currently has a team of consultants that provide technological services of Consulting, Analysis and Programming to some of the main companies in the country.

Since our origin we have accompanied our clients adding real value in their innovation processes, always from the specialization and technological differentiation, but in turn with an approach of closeness, flexibility and simplicity that characterizes us as a company, seeking mutual satisfaction and achieving, without exception, long-standing relationships with all our customers.

The purpose of this quality policy is to serve as a reference framework for the implementation of the management system and for the establishment and revision of quality objectives and goals. To this end, the organization has established a series of commitments on which it bases its management system:

  •  Strict control and monitoring of all services provided to ensure compliance with the requirements agreed with the client.
    The honesty that has led us to gain the trust of our customers and suppliers.
  • The daily work with the objective to improve the satisfaction of our customers in relation to the service we offer them.
  • The effort to treat our employees with correctness and as members of a team, trying to maintain in them a high degree of satisfaction and offering, with most of them, a direct relationship with the managers of the company.

In addition, it ensures:

  • Compliance with applicable legal requirements and others to which the organization subscribes, as well as the requirements of the reference standards implemented.
  • Continuous improvement of the effectiveness of the implemented Quality Management System, which is adapted day by day to possible changes in the organization.

Management ensures that this Policy is communicated and understood by all company personnel and that they are aware of its importance to the proper functioning of the company. In addition, Management periodically reviews this Policy to ensure that it remains appropriate to the organization’s purpose.

Management
Barcelona April 22, 2024